TRAMP
Privacy Policy

At Tramp (the Club) we take your privacy seriously and this policy deals with how we treat your personal information that you give us.

This Privacy Policy covers all the Tramp group of companies.

The ‘data controller’ for the purposes of this GDPR Privacy Policy is Tramp (Jermyn St) Limited (Company No: 15243510). Our registered office is at 36 Jermyn Street, London, SW1Y 6DN.

If you have any requests about your personal data or queries with regard to how we handle your data you can contact us by email tramp@tramp.co.uk or write to us at GDPR, 36 Jermyn Street, London, SW1Y 6DN.

Please note that all data captured thus will be used and held in accordance with the requirements of the Data Protection Act 2018 (DPA) and the EU General Data Protection Regulations (GDPR).

What information do we collect?

We collect the following personal data about you:

MEMBERSHIP

When applying for membership the personal details you provide include your name, address, phone number, email address, date of birth, a picture of yourself, information about your work and your industry sector. We also collect your debit/credit card details which is required for the processing of your membership application and continual renewal of your membership.

PRIVATE EVENT CLIENTS

When an individual contacts us with a new enquiry we record the clients name, phone number and email address either over the phone or via email to be able to send the client information on the event spaces. To confirm an event, the client provides their contact details, address, company details and debit/credit card details and signs our terms and conditions.

AUTOMATICALLY COLLECTED PERSONAL DATA

LOG DATA

Our servers record information (‘log data’) when you visit our site, including information that your browser sends automatically whenever you visit the site. Information recorded in this log data includes your browser type and settings, your Internet Protocol (‘IP’) address, the date and time of your request.

COOKIES

What are cookies?

When you visit different websites small text files are stored on your computer. These are called ‘cookies’ and most websites use them for different purposes. Cookies may be used to improve your experience of a website, for example by making particular parts of a website work or remembering preferences you’ve selected. Cookies are also used to get a picture of how often people use a website, and how they are using it, so that improvements can be made to it. Below you can find out about the cookies we use on our website (www.tramp.co.uk), what they do, how long they will remain on your computer, and how to opt out.

How we use cookies

Cookies help us to improve your experience of our website. For example, they allow us to: 
— Provide certain functionality such as the ability to adjust the size of the text, and to change the colour of the text and the background, to suit your preferences.
— Share video content with you.
— Monitor how our website is being used so that we can keep improving it. There is also a cookie which enables us to administer the website and make changes to the content.

Opting out

By visiting our website, some cookies will already have been stored on your computer. However, you can remove these and you can also change your browser settings to prevent them from being placed on your computer in future. For more information about this, please visit www.allaboutcookies.org.

Please note that if you choose to opt out of our cookies, this may affect your experience of our site. For example, you may not be able to view some of the content on our site such as embedded video content, and some of the tools we have included on our site to make it more accessible, such as the text magnifier, won’t work properly for you. Please note that one of the cookies we use on our website is strictly necessary for our site to work. Without it, you won’t be able to use our site.

What are the purposes of processing personal data?

The GDPR provides us the following grounds for processing your personal information in the following ways:

Contractual Purposes

We collect our members’, guests’ and clients’ personal information so that we can fulfil the contract and manage your relationship with us. For example, we may use personal information to create and manage a membership, set up an online membership account enabling you to manage your membership and communication preferences, and in creating and managing a reservation or event booking.

Legal Obligation

We may be required to process and share personal data to comply with statutory obligations, for example in providing CCTV footage to the police in relation to the investigation of a criminal offence. Details of financial transactions are retained as are legally required.

Consent

We may also process your personal information due to the consent you have provided to us to do so, for example in opting in to receive marketing communications from us, in the form of our newsletter or other marketing emails pertaining to events at the Club. You may withdraw consent at any time by emailing tramp@tramp.co.uk, visiting your member account page or by following the link to unsubscribe at the bottom of our newsletter emails.

Disclosure of information

We may share your personal data with the parties set out below.
— Other Tramp Group Companies
— Tramp employees and consultants
— Card processing or payment services
— IT suppliers and contractors
— Web analytics suppliers
— Restaurant and private event booking system suppliers
— Private event suppliers
— Providers of CRM, marketing and sales software solutions
— Health & Safety contractors
— Third parties to whom we may choose to sell, transfer or merge parts of our business or assets or choose to work together with in a joint venture. Alternatively we may seek to acquire other businesses or merge with them. If a change happens then the new owners may use your personal data in the same way as set out in this privacy policy.

We only share personal information that is strictly required for the purposes and take reasonable steps to ensure the third parties shall only process the personal information for those purposes.

How do we protect data?

Your personal data is stored in compliance with GDPR requirements and any other data protection legislation that may come into effect.

Your information is accessed for the purposes set out above. Electronic information is stored and processed through secure servers with a maintained firewall and are password protected. All paperwork records are kept in a secure, locked area of the office. Your personal information is electronically transferred into our database which is password protected.

We make sure that our employees and third party suppliers who access your information to provide you with our services are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet such obligations.

In the case that we have given you a log-in or password to be able to access the member only website, you are responsible for keeping these details secret and are not to share your log-in details or password with anyone else.

How long do we keep your information?

We will only retain your personal information for as long as we need it and for the purposes we initially collected it for, unless we are required to keep it for longer to comply with our legal, accounting or regulatory requirements. For further information about how long we keep your data for, please contact us at membership@tramp.co.uk. We may carefully anonymise your personal data so that it can no longer be associated with you and we may use this anonymised information without notifying you.

What are your rights in relation to your personal data?

In the processing of your personal data subject to GDPR, you have the following rights in respect of your data:
— Request correction of the personal data that we hold about you.
— Request erasure of your personal data, under certain circumstances.
— Object to the processing of your personal data where we are relying on a legitimate interest (or the legitimate interest of a third party) and there is something about your particular situation which makes you want to object to us processing on this basis.
— Request the restriction of processing of your personal data. You have the right to ask us to suspend the processing of personal data about you, for example if you want us to establish its accuracy or the reason for us processing it.
— Request access to your personal data (commonly known as a ‘data subject access request’).
— Request the transfer of your personal data to another party.
— If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
— Make a complaint to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.

If you wish to exercise any of these rights please contact us by email membership@tramp.co.uk or write to us at: Tramp, 36 Jermyn Street, London, SW1Y 6DN

You are able to submit a complaint to the Information Commissioner’s Office about any matter concerning your personal information. We take our obligations seriously, so if you have any questions or concerns, we would encourage you to raise them with us first, so that we can try and resolve them.
http://ico.org.uk/concerns

Changes to our privacy policy

We reserve the right to amend this Policy from time to time without notice. Any changes we may make to our Privacy Policy in the future will be posted on this page. Please check back frequently to see any updates or modifications.
June 2024